Privacy Policy
Last updated:
1. Introduction
Lifeiogloweu Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and process personal information through our website and educational services.
2. Information We Collect
Contact Forms: Name, email, message from contact submissions.
Automatic Collection: Cookies, IP address, device type, pages visited via analytics and tracking technologies.
Third-Party Services: Google Analytics and Google Ads collect additional data for analytics and advertising.
3. How We Use Your Information
- Responding to inquiries and providing services
- Sending transactional and informational emails
- Analysing site performance and user behaviour
- Improving our educational offerings
- Complying with legal obligations
4. Legal Basis for Processing
We process data under: Consent (for cookies and communications), Contract (for services), Legitimate Interest (site improvement, fraud prevention), and Legal Obligation (regulatory compliance).
5. Sharing Your Information
We do not sell your data. We share with service providers (email, hosting), third-party platforms (Google), and legal authorities when required by law.
6. Third-Party Services
Google Analytics: Tracks user behaviour. Subject to Google's Privacy Policy.
Google Ads: Conversion tracking via cookies and pixels.
Google Maps API: Location display on contact page.
7. Data Retention
Contact data retained 12 months. Session cookies expire on browser close. Persistent cookies retained up to 2 years.
8. Your Data Rights
You have rights to: Access, Correct, Delete, Port, Object to processing, and Lodge complaints with data protection authorities. Contact us at info@lifeiogloweu.world to exercise these rights.
9. Children's Privacy
Our site is not intended for individuals under 16. We do not knowingly collect information from children and will delete such data if discovered.
10. Data Security
We implement reasonable security measures including encryption, secure servers, and restricted access. No method is 100% secure. Use strong passwords and protect your information.
11. International Transfers
Data may be processed outside New Zealand. We ensure compliance with applicable data protection laws.
12. Cookies and Tracking
Necessary: Site function, security, session management. Analytics: Google Analytics for user behaviour. Marketing: Google Ads for personalised content and conversion tracking.
13. Contact and Complaints
Questions: info@lifeiogloweu.world or +64 9 521 4847.
Complaints: Contact the Office of the Privacy Commissioner (New Zealand).
14. Updates
We may update this policy. Changes are effective when posted. Continued use indicates acceptance.